HOW CAN I TRACK MY ORDER?
You may check the progress of your order on the Track My Order page. You will receive an email notification containing tracking info when your order has been shipped.
WHICH PAYMENT METHODS DO YOU ACCEPT?
The following payment methods are accepted: VISA, MasterCard, Discover, American Express, PayPal. All payments are processed with 256-bit SSL encryption for secure ordering.
HOW CAN I CHANGE MY ORDER?
Please fill out the contact form to update your order. We can correct your shipping address, quantity of items, names, etc. Once your order has been shipped, we will be unable to correct your order.
WHEN WILL MY ORDER BE SHIPPED?
Please allow for up to 1 to 5 business days after ordering for it to be processed. During special holidays, orders may take longer to be processed.
Orders are processed on weekdays from Monday - Friday. Please expect up to 5 to 20 business days for final delivery. Sometimes orders may arrive later than expected due to COVID, extreme weather conditions or natural disasters.
WHY DID I RECEIVE ONLY PART OF MY ORDER?
To better serve our worldwide customers, we have distribution centers around the world. If you ordered multiple different products, your order may arrive in separate shipments. We partner directly with manufacturers to ship them directly to our customers, so we can pass on the savings to you!
WHAT SHIPPING METHODS DO YOU USE?
Most orders within the United States will be delivered via USPS. Please check the mailbox or front door for your package. For other countries, please refer to the following:
UNITED STATES - USPS, FedEx, UPS
CANADA - Canada Post
UNITED KINGDOM - Royal Mail
AUSTRALIA - Australia Post